Introduction
Modern Pixel Marketing & Website Design (“Modern Pixel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modern-pixel.com or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact or discovery call forms
- Subscribe to our newsletter
- Request a quote or consultation
- Enter into a service agreement with us
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, business name, website URL, and any other details you choose to share.
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and general location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Device information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the services you request
- Send project updates and important communications
- Improve our website and services
- Send marketing communications (with your consent)
- Analyze website usage and trends
- Protect against fraud and unauthorized access
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information. These include:
- Google Analytics: Website analytics and reporting
- Google Tag Manager: Tag management and tracking
- Dubsado: Client management and forms
- Stripe: Payment processing
- Kinsta: Website hosting
Each third-party service has its own privacy policy. We encourage you to review their policies.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in operating our business (hosting, payment processing, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure hosting with Kinsta (Google Cloud Platform)
- Regular security updates and monitoring
- Limited access to personal information
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project files and communications are typically retained for 3 years after project completion.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Portability: Request transfer of your data to another service
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Modern Pixel Marketing & Website Design
Monroe, NC
Phone: (980) 505-7060
Email: dan@modern-pixel.com
Questions About Your Data?
We’re committed to transparency. Reach out if you have any questions about how we handle your information.